For insurers & care providers

The wellness call your members expect, every day — at a fraction of the cost.

Insurers and assistance companies already call older policyholders to check in. MunAI turns that occasional, expensive phone call into a daily AI conversation — warmer for the member, lighter for your operation, and rich with early signals your teams can act on.

The status quo

Manual wellness calls do not scale

Expensive and sporadic

A human agent calling once or twice a week is costly, and still leaves most days unattended.

No early signal

A monthly check-in misses the gradual changes — sleep, mood, confusion — that precede a claim or hospitalization.

Inconsistent quality

Call quality depends on the agent, the script, and the day. Nothing is structured or measurable.

With MunAI

A daily digital caregiver, white-labeled as yours

Daily contact via WhatsApp or phone

Every member, every day — not once a week. No new app, no device to ship.

Structured wellness signals

Each conversation produces a 6-signal report your case managers can triage.

Escalation only when it matters

Your team is alerted on meaningful changes, so human time goes where it counts.

Runs under your brand

White-label voice, name, and look. Members experience it as your service.

Illustrative model

What the economics could look like

Figures below are an illustrative model for a hypothetical 10,000-member book, not a guarantee or real client data. Actual results depend on your population and operation.

Per 10,000 members

~85%
Lower cost per wellness contact
vs. agent-dialed calls
More frequent contact
daily vs. weekly
~12%
Projected reduction in avoidable ER visits
via earlier signals
24/7
Coverage
no call-center hours
Manual calls vs. MunAI
Manual
MunAI
Contact frequency
1–2× / week
Every day
Cost per contact
High (agent time)
Fraction of an agent minute
Structured health signals
None
6 signals per conversation
After-hours coverage
No
Yes
Member experience
Variable
Consistent, warm, personalized
Data for case management
Free text, if any
Structured, exportable
How it fits

From contract to coverage in three steps

1

Onboard your population

Bulk import members. MunAI configures the daily conversation per profile and language.

2

Members talk daily

Warm AI conversations on the channel they already use, under your brand.

3

Your teams act on signals

Case managers receive structured alerts and an analytics dashboard. Export to your systems.

Enterprise-ready

GDPR-compliant by design
256-bit encrypted data
White-label deployment
Multilingual (EN · ES · IT)

Let us model it for your book

Tell us about your population and current wellness-call program. We will prepare a tailored projection and a pilot proposal.

Request a pilot

Or write to us partnerships@munai.app